Meeza Digital FAQ

The mobile wallet is an electronic account that the consumer can issue with their National ID and Mobile number only through one of the service providers (banks or telecom companies) Consumers can use their mobile wallets in money transfers, bill payments or cash withdrawals and deposits from ATMs.

You can issue a mobile wallet from any of the following service provider: Vodafone, Orange , Etisalat, National Bank of Egypt, CIB, QNB, Banque Misr, AlexBank, Banque Du Caire, Housing & Developing Bank, Al Ahly Bank of Kuwait, AUDI, The United Bank, ADIB, BLOM, SAIB, Credit Agricole Egypt, Ahli United Bank, Suez Canal Bank, National Bank of Kuwait, Arab African International Bank, Export Development Bank Of Egypt, WE

Yes, You can transfer money from any mobile wallet to any other mobile wallet.

You can issue a mobile wallet with your mobile number and a valid national ID from any of the following service providers : Vodafone, Orange , Etisalat, National Bank of Egypt, CIB, QNB, Banque Misr, AlexBank, Banque Du Caire, Housing & Developing Bank, Al Ahly Bank of Kuwait, AUDI, The United Bank, ADIB, BLOM, SAIB, Credit Agricole Egypt, Ahli United Bank, Suez Canal Bank, National Bank of Kuwait, Arab African International Bank, Export Development Bank Of Egypt, WE

Meeza Digital is the network that enables money transfers between mobile wallets and connects more than 16 million existing mobile wallets in Egypt.

No, there is no app for meeza digital. Each mobile wallet provider (like vodafone cash, or Phone cash) has its own app

Valid National ID and your mobile number

Please refer to your service provider to activate your mobile wallet

No, there are no issuance fees on Mobile wallets.

You can deposit money in your mobile wallet through:

1- ATMs
2- Your Service provider branch
3- From your bank account if your wallet is issued from a bank.

Please refer to your service provider for more information about the wallet cash-in methods

You can withdraw cash from your mobile wallet through:

1- ATMs
2- Your Service provider branch

Please refer to your service provider for more information about the wallet cash-out methods

No, you don’t need to have a bank account to issue a mobile wallet

The maximum amount of transfers and daily cash-outs is 30,000 EGP. Please refer to your service provider for more information about their limits.

Yes, you can purchase using your mobile wallet if the merchants accepts payment through mobile wallets.

If you have a mobile wallet then you are already using Meeza Digital services and can transfer and receive money from any other mobile wallet.

Go to: https://managewallet.meeza.eg Enter your mobile number & national ID. You will receive SMS with the provider your wallet is registered at and a code. Enter the code on the website to unregister your wallet.